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Last updated: October 2025
Company: Company: James Thorp Consulting Ltd (Trading as Thorp Advisory, Company No. 11879574)
Contact: info@thorpadvisory.com

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1. Introduction

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Thorp Advisory (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is handled with the highest level of integrity and care. This Privacy Policy explains how we collect, use, and safeguard your data when you engage with our services, visit our website, or communicate with us.

We adhere to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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2. Information We Collect

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We may collect and process the following types of personal information:

• Contact details – name, email address, phone number, job title, and organisation.

• Professional information – career background, industry, and coaching or consultancy preferences.

• Usage data – information about how you use our website, including analytics, IP address, browser type, and time spent on pages.

• Communications – records of correspondence via email, contact forms, or consultation bookings.

• Payment information – if you make purchases or book services directly through our website.

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3. How We Use Your Information

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We process your personal information to:

• Provide coaching and consultancy services.

• Respond to enquiries and manage client relationships.

• Improve our services and website performance.

• Send newsletters, updates, or marketing communications (only with your consent).

• Process payments securely.

• Comply with legal obligations and regulatory requirements.

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4. Legal Basis for Processing

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We process personal data based on one or more of the following lawful bases:

• Contractual necessity – when processing is required to deliver our services.

• Legitimate interest – to maintain business operations and improve our offerings.

• Consent – for marketing communications and non-essential cookies.

• Legal obligation – when required by applicable law.

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5. Data Sharing and Third Parties

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We may share your data with trusted third-party providers who assist us in delivering our services, such as:

• Website hosting and analytics providers (e.g., Google Analytics, Meta Pixel).

• Email marketing platforms (e.g., Mailchimp or equivalent).

• Booking and communication tools (e.g., Calendly, Zoom).

• Payment processors and professional advisers (accountants, legal consultants, etc.).

All third parties are required to handle your data securely and in compliance with data protection regulations.
We do not sell or rent your personal information to any other organisation.

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6. International Data Transfers

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Where our service providers operate outside the UK (e.g., cloud hosting or CRM systems), we ensure that adequate safeguards are in place, such as Standard Contractual Clauses (SCCs) or other approved transfer mechanisms.

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7. Data Retention

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We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including satisfying legal, accounting, or reporting requirements.
Typically, we retain client records for up to seven years after the end of a professional engagement.

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8. Your Rights

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Under the UK GDPR, you have the right to:

• Access a copy of your personal data.

• Request correction of inaccurate or incomplete data.

• Request deletion of your personal data.

• Restrict or object to processing.

• Withdraw consent (where applicable).

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

To exercise your rights, please contact us at info@thorpadvisory.com.

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9. Cookies and Tracking

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Our website uses cookies and tracking technologies to improve user experience, analyse traffic, and deliver relevant content.
You can manage or disable cookies through your browser settings at any time.
More details are provided in our Cookie Policy.

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10. Security

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We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. These include encryption, secure hosting, access controls, and data minimisation practices.

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11. Updates to This Policy

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We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices.
The latest version will always be available on our website with the effective date clearly indicated.

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For any privacy-related enquiries, please contact:
info@thorpadvisory.com
Thorp Advisory, United Kingdom

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